Privacy Policy

Last updated: 01 August 2025

We are

Carconcern.in Opposite NCS Square Mall, Assam Trunk Rd, Adabari, Guwahati, Assam 781014

What we collect

Details you share: name, phone number, car model, message (via forms or WhatsApp).
Optional media you send (photos/videos of your car).
Basic technical data (cookies, device/browser info, pages viewed) to improve the site.

How we use your data

To reply with quotes, recommendations, and booking confirmations.
To provide after-sales support and warranty assistance.
To improve our services and website (analytics).
With your consent, to send updates/offers (you can opt out anytime).

WhatsApp
When you click our WhatsApp link, your messages are processed by WhatsApp/Meta under their policies. Avoid sharing sensitive information.

Sharing
We do not sell your data. We may share limited information with:

Service providers (hosting, analytics, communication tools) bound by confidentiality.
Product brands/distributors only to validate warranty/compatibility (when needed).
Authorities if required by law.

Data retention
We keep records as long as needed for service, legal, and warranty purposes, then delete or anonymize them.

Your choices

Ask us to access, correct, or delete your data.
Opt out of marketing at any time (reply STOP on WhatsApp or tell us by phone/email).
Block cookies in your browser (site may still work, with limited features).

Security
We use reasonable technical and organizational safeguards; no method is 100% secure.

Children
Our services are for adults; we don’t knowingly collect data from children under 18.

Changes
We may update this policy. The latest version will always be posted here with the “Last updated” date.

Contact
Questions or requests: +91 94350 15752